What will you do?

Being part of the F&A Portfolio, reporting directly to its Lead and help achieving the strategic goals, support all end-to-end processes of assigned F&A accounts from efficiency and effectiveness perspective, applying deep process expertise toward development, maintenance and continuous improvement of processes. Support the organization in increasing quality through evaluating performance and supporting continuous improvement efforts. Focus on operational excellence tools and their meaningful usage across all F&A Team Members. Helping with reporting, data gathering and visualization.

Mostly, you will:

• Improve the way Delivery Teams are using the operational excellence tools and support them in their deployment
• Identify opportunities for efficiencies (to improve productivity and SLA performance) and drive delivery of such projects (automation, process improvements),
• Collaborate with client/ internal stakeholders to improve client processes and drive client value through operations maturity,
• Support the execution of innovation projects through the operational excellence agenda,
• Drive continuous improvement program on assigned accounts to build employee engagement to make an impact on client's value proposition,
• Manage Quality and Lean Six Sigma strategy to facilitate continuous improvement of products consistent with established industry standards and customer requirements. Discovering potential for Automation/AI and building business case for it,
• Support in reporting activities including data gathering and visualization