Trwa ładowanie. Prosimy o chwilę cierpliwości.
Przeglądana oferta pracy jest nieaktualna
ArcelorMittal Business Center of Excellence
Data aktualizacji: 2020-02-19
Dąbrowa Górnicza, śląskie
IT
angielski, francuski
Data aktualizacji: 2020-02-19
ArcelorMittal Business Center of Excellence
Application Support Specialist
ArcelorMittal Business Center of Excellence
is seeking candidates for new position:

Application Support Specialist


Main tasks on this position:

Responsibilities:

  • Monitoring and responding to incidents from the 2nd - 3nd support line via dedicated tool.
  • Assisting with troubleshooting and resolution of technical issues
  • Triage and resolve user issues using incident management application
  • Adhering to formal IT change management process
  • Authoring and updating internal technical documentation, standard operational procedures etc
  • Possibility to support in developing systems in java/jee technology

The right person to join us:

Requirements:

  • Experience with issue identification, prioritization, and resolution
  • Experience with incident management
  • Customer service and solution delivery orientations
  • Excellent communication skills
  • Knowledge of RESTful API technologies and creating/maintaining JSON endpoints 
  • Self-motivated to problem solve and proactively identify trends       
  • Very good English, French will be an asset
  • Knowledge on ITIL(R) methodology will be an advantage
  • Previous experience on Service Desk or L2 Support will be an advantage

For you we prepare:

  • proffesional and development trainings
  • development of language skills
  • cofunding to meals
  • opportunity to work from home
  • medical care in Medivover
  • cafeteria system
  • retirement program fot employees
  • holiday funds
  • group insurance in PZU
  • possibility of funding your development
  • additional day off for "Steelworker's day"
  • participation interesing CSR activites
APPLY
bcoe.arcelormittal.com
We inform that the administrator and processor of the data submitted by you is ArcelorMittal Business Center of Excellence Poland Sp. z o.o. Sp. k. with the registered office at Dąbrowa Górnicza, Al. J. Piłsudskiego 92, 41-308 Dąbrowa Górnicza (referred to as: Data Administrator). The data is collected for the purpose of this recruitment. The Data Administrator informs that according to the Personal Data Protection Act (consolidated text: Journal of Laws 2002, number 101, item 926 as amended) you have every right to access and amend your Personal Data. I hereby authorise the Data Administrator to process my data for the purpose of this recruitment. I have read and agreed to the terms of use and I am aware of my right to access and amend my Personal Data. Withholding this consent prevents you from participating in the recruitment process.

I hereby acknowledge that I have read and understood the terms and conditions of personal data processing conducted by ArcelorMittal Business Center of Excellence Poland Sp. z o.o. Sp.k. I hereby authorise the Data Administrator to process my data for the purpose of future recruitments. I have read and agreed to the terms of use and I am aware of my right to access and amend my Personal Data.

I am aware of my right to withdraw my consent at any given time, which will result in erasing my Personal Data from the candidate database. Withholding this consent does not affect your application in this recruitment process.

I hereby give my consent to receive commercial information from ArcelorMittal Business Center of Excellence Poland Sp. z o.o. Sp.k. via electronic means, in particular information concerning job offers.