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Goldman Recruitment
Data aktualizacji: 2020-02-24
Operations Manager
Nr ref. 190978/5831
Aplikuj
Wrocław, dolnośląskie
Bankowość, BPO/SSC
Data aktualizacji: 2020-02-24 Aplikuj
Goldman Recruitment
Operations Manager
Goldman Recruitment is a leading Polish consulting company specializing in recruitment using Search & Selection and Executive Search methods. Our ambition is to provide the highest level of service, ahead of the market and creating a new standard in the personal consulting industry.

www.goldmanrecruitment.pl

For our client, a fast-growing Shared Service Centre located in Wrocław, we are looking for an individual with a rich and proven track record of team leadership to efficiently oversee and manage regional Operations teams.


Operations Manager
Operations Manager
Work place: Wrocław
Ref. no 190978/5831

Responsibilities:
  • overseeing and managing number of Operations teams (total of 100+ FTEs) providing services to different customers around the world,
  • providing support and service to all internal and external stakeholders and identifying areas where stakeholder experience can be improved,
  • supporting and enabling successful transition of new and existing processes into the teams from across of organization, in line with Global Operations strategies, as a trusted advisor to Regional Operations teams,
  • driving a culture of Continuous Improvement and developing the teams through regular communication, trainings and coaching.
Requirements:
  • proven track record in stakeholder management and transition processes is a must,
  • experience in running large (60+ FTEs) regional and cross-regional multi-teams providing services to different customers globally,
  • fluent Business English is mandatory, any additional language capabilities are beneficial,
  • university degree,
  • readiness to work/relocate to Wrocław,
  • problem-solving mindset with the ability to identify improvement opportunities.
The offer:
  • modern and comfortable work environment in Wroclaw SSC structures,
  • attractive compensation and bonuses,
  • personal and career development,
  • benefits package.