Trwa ładowanie. Prosimy o chwilę cierpliwości.
Przeglądana oferta pracy jest nieaktualna
Michael Page
Data aktualizacji: 2020-04-23
Warszawa, mazowieckie
BPO/SSC, Analiza
Data aktualizacji: 2020-04-23

Oferta pracy jest nieaktualna

Pracodawca zakończył rekrutację na to ogłoszenie

Head of Continuous Improvement EMEA


Our client is a large international organization, a leader in their market segment. They have well-established presence in Poland with business units dedicated to the local market and the have also built a shared services center to service the EMEA region in Poland.

We are currently recruiting a Head of Continuous Europe whose primary responsibility will be to simplify processes within the organization, accelerate the continuous improvement culture and support digitization and automation

What's on Offer
  • Possibility to develop in a leading organization
  • Competitive package
Job Description
  • Align stakeholders including senior leaders in Europe and within the Services Center in Poland
  • Drive simplification process workshops and monitor action plans
  • Act as an enabler - drive change with a focus on improving user experience
  • Question the status quo and the way things are done to see how improvements can be introduced
  • Cooperate with CI leaders in various process areas; liaise with digital, IT, PMO teams and others
  • Support regional audit, drive regional compliance action plans
  • Animate the Continuous Improvement network and enhance the CI culture through trainings
  • Be a strong promoter of team improvement ideas and achievements
  • Lead by example to deploy a CI culture, with can do attitude, sense of ownership
The Successful Applicant
  • This role requires a strong background in managing operational teams within a Shared Services / BPO organization - the Regional CI lead should him or herself be a practitioner rather than someone with experience in only a CI focused role
  • A demonstrated ability to optimize and simplify processes and a drive towards continuous improvement is crucial
  • Experience in a role with a lot of interaction with senior stakeholders across the region is necessary to ensure adequate stakeholder management and alignment
  • Fluency in English is a must
  • Educated up to university degree level

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