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Accenture Operations
Data aktualizacji: 2020-03-27
Warszawa, mazowieckie
BPO/SSC, Obsługa klienta
angielski
Data aktualizacji: 2020-03-27
REKRUTACJA ZDALNA

Junior Technical Specialist in Digital Marketing

Why You Might Be Interested?

  • You will be part of our International Team, working with luxury automotive brand and performing roll-out and coaching tasks on global markets in terms of content management system based on Adobe. You will collaborate with various stakeholders regarding Markets websites and discover digital marketing world from different angle.

Mostly, you will:

  • Analyze market requests regarding content management system and frontend defects on websites 
  • Assisting markets during the process of solving their queries – from defining the root cause to providing a final solution 
  • Raise tickets to the next IT levels providing comprehensive issue description and handle them according to the process
  • Queue management, tracking and updating tickets with current status
  • Prepare weekly and monthly reporting to Client 
Qualifications

What do we expect?

  • Fluent English (written and spoken)
  • Experience in Customer Service
  • Detail oriented and problem solving
  • Good written and verbal communication skills
  • Technical background in CMS system (nice to have)
ABOUT US:
Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com.

Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

If you are interested, please send your CV in English by clicking "Aplikuj teraz" button
When applying please enclose the below statement:

"I hereby consent to the processing of my personal data by Accenture sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of May 10, 2018 on the Protection of Personal Data (Journal of Laws of 2018, item 1000) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture . At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.