Trwa ładowanie. Prosimy o chwilę cierpliwości.
Przeglądana oferta pracy jest nieaktualna
Accenture Operations
Data aktualizacji: 2020-04-02
Kraków, małopolskie
BPO/SSC, Analiza
Data aktualizacji: 2020-04-02
Accenture Operations
Process Development Junior Analyst

Oferta pracy jest nieaktualna

Pracodawca zakończył rekrutację na to ogłoszenie

Process Development Junior Analyst

What will you do:
You will be responsible for performing product launch and expansion testing, and performing operations work on process stabilization projects in accordance to agreed SLA targets. Resources in this role will strive to understand operational processes end to end, and build expertise in all utilized tools and systems. Responsible for providing invaluable feedback to both BPO colleagues and client to ensure ongoing continuous improvement to stabilize our processes prior to handover and/or successful project closure. 
Duties & Responsibilities:
  • Execute operational process tasks according to service level expectations
  • Perform UAT and Prod testing
  • Execute validations of test cases in the testing of products and processes
  • Document testing results and processe
  • Take active part in project kick off meetings with stakeholders
  • Provide analysis and feedback on assigned processes
  • Contribute to product/process launch readiness
  • Contribute to risk assessment relating to assigned processes
  • Participate in process and product training
  • Contribute to regular client and internal meetings
  • Coordinate work within global team
What do we expect?
  • English B2/C1
  • availability to work during hours 11:00 - 19:30 with possibility to change to morning shift in the future.
  • Exceptional attention to detail, great communication skills both verbal and written, proven record of high team performance. Project management experience will be a great asset. Ability to work independently and in the team (global team, working closely with other delivery center on projects.)
Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at

Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

If you are interested, please send your CV in English by clicking "Aplikuj teraz" button
When applying please enclose the below statement:

"I hereby consent to the processing of my personal data by Accenture sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of May 10, 2018 on the Protection of Personal Data (Journal of Laws of 2018, item 1000) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture . At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.