Temat tygodnia
Wywiad ze Scottem Newmanem, dyrektorem zarządzającym State Street Bank w Polsce.
Trwa ładowanie. Prosimy o chwilę cierpliwości.
Przeglądana oferta pracy jest nieaktualna
Michael Page
Data aktualizacji: 2020-05-15
Customer Service Team Leader
Nr ref. JN-042020-143018_MP_PL
Warszawa, mazowieckie
BPO/SSC, Obsługa klienta
Data aktualizacji: 2020-05-15

Oferta pracy jest nieaktualna

Pracodawca zakończył rekrutację na to ogłoszenie

Customer Service Team Leader


My client is a Scandinavian manufacturing company with production plants and customers around the world. Due to the dynamic growth of the organization I am looking for people for the new position of Customer Service Team Leader.
What's on Offer
  • Employment contract
  • Annual bonus, private medical care, sports card, flexible working hours, possibility of partial remote working
Job Description
  • Supervise team work, develop competences, appraisals and organising responsibility
  • Responsibility of operational co-operation within organisation to meet the customer promise and efficient operations.
  • Proactive problem solving and prompt communication of risks and delays when customer service or monthly result is in danger
  • Ensure prompt communication and order confirmation for the customer and timely invoicing at invoicing point according to agreed cycle.
  • Act as a business partner and closely cooperate with Sales, Logistics, and Production planning teams.
  • Receive, process, and confirm orders, claims, handle return orders and related invoicing
  • Manage and supervise Order fulfilment to meet our promise to customer
The Successful Applicant
  • Higher education with a degree in logistics or economics
  • Minimum 1 - 2 year's experience in similar role in international customer service organisation, preferable in production company
  • Proven excellent problem solving and root cause identification and troubleshooting skills (Practical knowledge of LEAN methodology will be additionally beneficial)
  • Ability to work in a fast-paced environment while moving multiple simultaneous projects forward
  • Knowledge of English and Polish at an advanced level
  • Knowledge of additional European languages is welcome
  • Flexible; stays calm and works well under pressure
  • Strong leadership and people management skills
  • Proactive attitude

Jeśli czujesz, ze ta oferta jest dla Ciebie, kliknij w przycisk aplikuj
i prześlij nam swoje CV lub profil LinkedIn.


  • Kandydat w centrum uwagi
  • Doradztwo i pełne wsparcie
  • Najlepsze oferty pracy od sprawdzonych pracodawców