Credit & Collections Analyst
with Dutch
Are you fluent in Dutch? Do you have Collections / Cash application experience? Do you like to be in contact with different people? Then this is the opportunity you have been looking for. Join Accenture in Warsaw - explore the city and a new culture, all while gaining valuable experience of working with a leading global company.
We are currently hiring Analysts with Order to Cash and Collections experience. We are looking for multi-taskers who are passionate about delivering great service to clients.
Key Responsibilities:
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Ensures timely payments of accounts receivables for an assigned portfolio and work to minimize the risk of incurring bad debt
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Engages in the investigation and resolution of customer issues/ inquiries in a prompt, effective and professional manner
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Daily Cash application from the bank statements and proactively communicate with customers on mismatches with outstanding invoices
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Performs account reconciliations / involves reviewing, interpreting and communicating account issues to customers and or stations for resolution
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Perform activities as per agreed standard operating procedures
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Collects on past due receivables, including calls & emails to customers
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Fluent Dutch and English
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Previous experience of Order to Cash/Collections (at least 1 year)
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Experience with Navision is appreciated
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Good quantitative and analytical skills
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Experience of working in an international Customer Service environment would be an added advantage
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BPO industry experience will be an added advantage