• 2+ years of experience in client facing consulting engagements with ServiceNow technology at its centre;
• Excellent knowledge of at least two of the ServiceNow products: ITSM, Service Catalogue, Service Portal, Performance Analytics, Knowledge Management, ITOM, ITBM, HR;
• Ideally formal education and certification in ServiceNow and associated business processes (ITIL);
• Understanding of Agile SDLC methodology;
• Good presentation skills;
• Excellent stakeholder engagement and management skills;
• Analytical skills and thoroughness;
• English advanced level, both written and spoken;
• Good communication and documentation skills;
• Ability to travel within EMEA.

Other prerequisites

• ITIL;
• Project Management;
• MS Office.

• Join Deloitte’s regional team to contribute to ServiceNow implementation projects;
• Support Project Manager in managing all aspects of the project/workstream, including monitoring and identifying any project issues early to be able to mitigate any risk for your client;
• Gather and analyze business requirements and processes;
• Conduct and facilitate workshops with business and IT stakeholders;
• Establish user journeys, document the requirements, and capture these into user stories to support the design and configuration of ServiceNow platform;
• Work with the technical teams on delivery of the configurations and customizations addressing documented requirements;
• Develop technical and business process documentation;
• Design, develop and deliver training to customers;
• Forge strong relationships with both the clients and project teams that will contribute to your growth and development.

• Good location at modern office in Rzeszów 
• Besides regular salary, we offer: private medical healthcare, sport card etc. 
• Work in one of the world's largest consulting firm; 
• Real opportunities for growth and promotion; 
•  

Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences. What you only must do is to take the first step – press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us. Deloitte is simply your best choice.

Our regional team works with clients to transform their technology delivery by collaborating with CIOs, Technology Executives, and their teams. Together we work to establish IT operating models based on the implications of next generation and advanced technologies, new and evolving service models for technology, and the operational expectations of an organisation.