Credit & Collections Analyst
with Italian
What will you do?
As Credit & Collections Analyst, you will be responsible for:
-
Contacting clients regarding overdue accounts and determine reasons for non-payment; identifying the cause and analyzing of overdue receivables
-
Collecting past due items on assigned accounts through proper use of correspondence, phone calls, emails
-
Participating in negotiations with customers
-
Establishing and maintaining positive relationships with customers (internal and external)
-
Responding to all customer inquiries in a timely and professional manner to include questions regarding credit holds, collection/past due issues and account reconciliation
-
Cooperating closely with other departments such as Sales, Supply Chain, Customer Service, Master Data
-
Participating in implementing policies and procedures for standardizing process and improving controls and performance
What we expect from you:
-
Fluent Italian (min. C1) and very good English
-
Work experience in a similar role (min 1 year) – collections & credit management
-
Pro-client approach
-
Excellent interpersonal skills, team spirit
-
Good knowledge of MS Excel