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Accenture
Data aktualizacji: 2021-10-13
Warszawa, mazowieckie
Księgowość, BPO/SSC
Data aktualizacji: 2021-10-13 Aplikuj
REKRUTACJA ZDALNA

Accounts Receivable Team Lead (2nd shift: 1pm-9pm))

Responsibilities:

  • Responsible for ensuring that Receivables specialists and senior receivables specialist activities meet the requirements of the client by reducing debt aging, maximizing cash collection and collecting high quality dispute information, while maintaining a professional relationship with the client and their debtors
  • Review all incoming work for clarity, provide clear work directions, e.g., receive requests for assistance from the field, determine level of assistance required and respond appropriately
  • Manage workloads to ensure even distribution of responsibilities
  • May perform and/or ensure completion of quality review
  • Ensure that all the client responsibilities occur in accordance with the SOW and SLA with client(s) 
  • Act as SME for team members, peers and/or clients as assigned     
  • Anticipate, identify, and assess complex issues/problems. Develop and implement a corresponding plan of action

Qualifications:

  • Prior experience of 2 to 3 years in Credit and Receivables domain & managing a team - mandatory
  • Experience in performing analysis of QAs; analyze results and develop process improvements
  • Experience with providing operational statistics and escalating operational issues to supervisors   
  • Experience in monitoring and coaching team(s) to meet objectives
  • English min. C1     
ABOUT US:
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com.

Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

If you are interested, please send your CV in English by clicking "Aplikuj teraz" button
When applying please enclose the below statement:

"I hereby consent to the processing of my personal data by Accenture sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of May 10, 2018 on the Protection of Personal Data (Journal of Laws of 2018, item 1000) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture . At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.