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Przeglądana oferta pracy jest nieaktualna
Data aktualizacji: 2022-09-23
Training Specialist
Nr ref. R00089838
Kraków, małopolskie
BPO/SSC, Human Resources
Data aktualizacji: 2022-09-23

Training Specialist

Training Specialist

Training specialist is responsible for enhancing the competencies of individual employees by designing and conducting training programs that ensure effective learning.  You are responsible for coaching, development and following up with employees during their probationary period. You will also be responsible for performing training needs assessments, designing and delivering curriculum and learning materials and for managing all phases of training interventions.


What you will do:

  • Design and deliver training programs including induction, employee development, management development, systems, product, desktop training, etc.
  • Plan, organize and direct a wide range of training activities.  
  • Research, write, create, develop training materials.  
  • Participate in and lead meetings to determine training requirements.  
  • Manage training calendar.
  • Deliver training using a variety of methods to include classroom learning, computer aided training manuals, etc.  
  • Work with Internal POCs Leads to ensure training is delivered to the highest quality and efficiency.  
  • Attend to all training administration.  
  • Evaluate training courses and materials and make continuous improvements as required.  
  • Research and develop Compulsory Basic Training and web based training materials.  
  • Conduct feedback sessions on training programs and make changes accordingly.


What we expect from you:

  • At least 6 months within current role.
  • Operations experience, preferably in AR or Training department.
  • Fluency in English  both spoken and written is a must.
  • Have exposure and aptitude to the training environment.
  • Applies principles of adult learning in the design and delivery of group training at all levels.
  • Demonstrates continuous effort to improve processes and work cooperatively and jointly to provide quality and seamless training excellence.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast paced environment.
  • Knowledge of up to date and innovative training techniques.
  • Manage own time and ensure that the training is timely and effective.
  • Strong influencing skills with the ability to influence at all levels.
  • Personal Attributes required  Proactive and self motivated.
What we can offer:
  • Inclusion&Diversity in practice in truly multinational enviroment
  • Eco-friendly office
  • Cooperation with globally recognized Clients and access to the latest technology solutions
  • Online and classroom trainings to master your skills
  • Onboarding program and dedicated Buddy
  • Unique community with sport, volunteering activities and outings
  • Access to MyBenefit platform
  • Multisport and lunch card
  • Private medical care and life insurance
  • Referral program with bonuses for referring new employees
  • Modern office in the city center of Warsaw
  • Chill room, game room, library and coffee-breaks at terrace
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at

Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

If you are interested, please send your CV in English by clicking "Aplikuj teraz" button
When applying please enclose the below statement:

"I hereby consent to the processing of my personal data by Accenture sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of May 10, 2018 on the Protection of Personal Data (Journal of Laws of 2018, item 1000) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture . At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.