Collections Team Leader
Collections Team Leader
- Collections process and team management including external and internal client relationship management
- Business communication in writing and oral
- Agile prioritization of tasks to ensure fulfillment of contractual obligations such as delivering to targets set, contractual comintments ie. reg PI and transformation
- Ensuring compliance, quality and timeliness of operational deliverables.
- People management and coaching.
What we expect from you:
- Experience in collections in multinational environment (SSC/BPO)
- Stakeholder management and people management
- Excel skills.
- SAP skills are an asset.
- Inclusion&Diversity in practice in truly multinational enviroment
- Eco-friendly office
- Cooperation with globally recognized Clients and access to the latest technology solutions
- Online and classroom trainings to master your skills Onboarding program and dedicated Buddy
- Unique community with sport, volunteering activities and outings
- Access to MyBenefit platform
- Multisport and lunch card
- Private medical care and life insurance
- Referral program with bonuses for referring new employees
- Modern office in the city center of Warsaw
- Chill room, game room, library and coffee-breaks at terrace