At Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value wherever they can.

Someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution. Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in protecting and enhancing our client’s financial well-being.

Brown Brothers Harriman is currently recruiting a Client Service Representative in the Alternatives Custody Team. We are experiencing growth in the Alternative Investments business as the industry is also seeing growth in this segment. The Alternatives Custody Hub is responsible for completing the operational tasks relating to Asset Supervision, Account Maintenance and Cash related inquiries. The team is focused mainly on Account Maintenance and Cash servicing. We are looking for someone who is driven to get things done and views obstacles as an exciting challenge that demands an innovative solution. Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in by providing trusted value.

Qualifications:

• BS/BA degree and/or equivalent work experience
• Knowledge about accounts set up, cash processing, account maintenance systems is an asset
• Strong relationship management skills
• French and/or German language skills a bonus
• Strong analytical skills
• Strong client focus
• Self-motivated, capable of monitoring and completing a variety of projects simultaneously
• Strong verbal and written communication skills
• Comprehensive knowledge of Excel

What We Offer:

• Private medical care for you and your family
• Life Insurance
• Hybrid Working Opportunities
• 2 additional days added to your holiday calendar for Culture Celebration and Community Service
• Various additional benefits including professional training and qualification support
• Subsidised cafeteria
• Contracts for an indefinite period of time with no probation period

Some of your key responsibilities include:  

• Monitoring Cash Flow movements for investment funds
• Analyzing transactions of various asset classes and searching for backups in legal documentation (Real Estate, Private Equity, Funds of Funds)
• Proactive responding to Alternatives Custody related internal and external client’s inquiries daily by providing quality, accurate and timely service     
• Working on potential process flow improvements and efficiencies
• Resolving and overseeing the Client’s inquiries related to cash management
• Working on legal documentation related to account set up and maintenance
• Maintenance of Alts Client account list and KPI reporting preparation
• Reviewing and discussing issues requiring escalation Supervisor/TL