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Brown Brothers Harriman
Data aktualizacji: 2022-09-20
Kraków, małopolskie
Bankowość, IT, Human Resources, Project Management
Data aktualizacji: 2022-09-20 Aplikuj
Brown Brothers Harriman (BBH) is a privately-held financial institution and has been a thought leader and solutions provider for almost 200 years. We serve the most sophisticated individuals and institutions with award-winning expertise in Investment Management, Private Banking, and Investor Services. Our 5,000 colleagues operate from 17 cities throughout North America, Europe and Asia..

BBH is committed to diversity, innovation and globalization. Our culture is driven by our goal to provide the best solutions and services to our clients and each other. Our Partnership structure creates a flat organization that promotes collaboration across all business lines. We believe that diverse ideas and the ability to come together globally across groups and borders are a competitive advantage. In order for all our teams to excel, members must trust each other and feel comfortable providing honest input from all perspectives.

As a BBH professional, your career path is yours to define. We take pride in our ability to retain our best employees. We help them manage their careers by moving top performers to new areas of BBH where their talents will make the greatest contribution. As soon as you walk through the doors at BBH, we provide you with the tools to help you succeed and grow your career.

We are currently looking for:

Talent Acquisition Ops Manager – Technology & Process

Talent Acquisition Ops Manager – Technology & Process

Location: Kraków, małopolskie

The Strategy and Design Manager will proactively develop and enhance operational efficiency and service delivery across multiple functions to deliver consistent high-quality Talent Acquisition service to our key stakeholders. In addition to creating and deploying Talent Acquisition operational strategies to strengthen the organisation's capabilities to meet current and future business plans in the EMEA, APAC and US markets.

The TA Strategy and Design Manager will help grow BBH’s Talent Acquisition capabilities and ensure the firm’s alignment to industry best practices that drive efficiencies and client service. Success in this role is dependent on proactive partnerships with many colleagues including HR Business Partners, HRIT, Legal, Procurement, Compliance and Finance.


  • Ensure effective use of TA tools / resources / campaigns to attract diverse talent and achieve employer of choice status in the talent market

  • Work with the TA Partners, HRBPs, Hiring managers, and candidates to help understand client needs and make enhancements to our processes that drive an exceptional Client Experience - Candidate, Employee and Hiring Manager - through seamless TA delivery

  • Drive process and program management and improvement

  • Provide leadership, strategy and direction regarding optimization of the available recruiting tools (Workday, Temp MSP, LinkedIn, etc)

  • Develop and maintain strong working relationships with BBH hiring managers, HR business partners, and TA colleagues to create a partnership that yields consistent processes and results

  • Lead global Talent Acquisition Support Function, including oversight of all global processes.This includes maintaining documentation and procedures (i.e. TA Blueprint)

  • Lead the successful integration of TA Operations with a large global entity by integrating new technologies, designing new programs & processes, supporting key stakeholders and delivering positive onboarding candidate experience

  • Work collaboratively with external vendors and other areas of human resources to ensure client service levels are met and recruiting technology and process objectives are achieved

  • Perform data analysis, gather requirements, present business cases, design solutions, define performance metrics, write BRDs and drive implementation of approved solutions

  • Collaborate with legal/risk to determine and align requirements, control points and governance for projects and initiatives

  • Partner with the PMO office and HRIS teams to deliver on identified solutions and ensure accurate and timely updates about projects and initiatives.Identify and escalate risks to the TA Manager, as needed

  • Enable global and regional recruitment strategies by identifying, documenting, testing and implementing system improvements and product upgrades and provide on-going technical support to all end users

  • Manage, motivate and develop a regional team of geographically dispersed talent acquisition support administrators.Complete and oversee annual performance management process

  • Provide ongoing feedback and coaching to direct reports to improve individual and team performance.Manage performance issues and disciplinary process for employees falling below performance expectations



  • Requires a BA/BS in Related Field. Relevant work experience may substitute for required education.

  • 10+ years of demonstrated progressive BA experience required.

  • 5+ years demonstrated experience in TA preferred

  • Strong understanding/experience working with HR/TA Technology and tools.

  • Proven change management experience with Talent Acquisition focus required.

  • The right person for this role has a collaborative and influential leadership style with the ability to influence others to action and to think creatively about solutions

  • Knowledge of Full-cycle recruitment process required

  • Sense of urgency and prior experience working in fast paced environment

  • Demonstrated consultative and solution oriented approach to project management

  • Experience with ATS (Applicant Tracking Systems) applications

  • Ability to work independently and employ sound decision-making skills.

  • Demonstrate the business and TA acumen necessary to develop and present data-based ideas and solutions in a clear, concise, and organized manner.

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