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Goldman Recruitment
Data aktualizacji: 2022-09-23
Key Account Manager
Nr ref. 193839/8456
Warszawa, mazowieckie
Obsługa klienta, Sprzedaż, Zakupy
angielski
Data aktualizacji: 2022-09-23
Goldman Recruitment
Key Account Manager
REKRUTACJA ZDALNA
Goldman Recruitment is a leading Polish consulting company specializing in recruitment using Search & Selection and Executive Search methods. Our ambition is to provide the highest level of service, ahead of the market and creating a new standard in the personal consulting industry.

www.goldmanrecruitment.pl

For our Client, logistics company, we are looking for Key Account Manager with fluent English.


Key Account Manager

Key Account Manager

Work place: Warszawa
Ref. no 193839/8456

Responsibilities:
  • day-to-day management of service delivery for key Clients (in case of deviations make proposals for necessary actions, implement and coordinate corrective actions, control results,
  • developing, monitoring, and supervising the budget with reporting to the Clients,
  • achieving targets by selling projects independently and supporting other team members,
  • communication of client expectations to other departments,
  • create action proposals for optimization processes,
  • proactively develop services according to client needs,
  • continuous monitoring of KPIs with regular reporting to the Clients,
  • maintain customer satisfaction and loyalty,
  • conducting market and competitive analysis,
  • responding to client enquiries via mail, telephone and personal visits,
  • representing the company and its values with Clients,
  • responsible for proper communication and regular meetings with the Clients (quarterly meetings, monthly summaries, weekly summaries with ongoing updates),
  • updating procedures and documentation regarding client processes,
  • crisis management - acting as a single point of contact for the Clients.
Requirements:
  • at least 5 years of experience gained on similar position,
  • at least 3 years of experience gained in Logistics,
  • experience in the e-commerce industry would be an advantage,
  • english language - min. level C1,
  • excellent knowledge of Microsoft Office.
The offer:
  • medical care,
  • subsidised sports activities,
  • Life insurance,
  • subsidised language courses,
  • subsidised holidays.