At Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value wherever they can.

Someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution. Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in protecting and enhancing our client’s financial well-being.

Brown Brothers Harriman is currently recruiting Operations Specialist Corporate Actions - Inquiry Response Team.

In this role you will be responsible for resolution of clients’ inquiries related to Corporate Actions department processing. The resolution of inquiries will require you to perform comprehensive research of information, breaks root cause investigation and daily collaboration with internal and external parties - to present actual fix to client. We are looking for the candidate that is eager to continuously develop their knowledge that would result in understanding of Corporate Actions process as a whole.

The area of team expertise is connected to processing of global Corporate Actions department; all markets (US/Non-US) and all types of CA notifications, instructions for electable events, payments in cash and shares, related tax implications, proxy voting.

The role of Operations Lead Specialist in IRT team will also involve assisting in development of team members and improving processes. Part of your duties will also include documenting workflows and procedures and end-of-day reconciliation tie out.

Qualifications:

• BS/BA degree or equivalent work experience.

• 1 to 2 years of custody or securities processing or related industry experience.

• English skills at minimum B2 level.

• Research, analysis and problem resolution skills.

• Strong eager for knowledge development.

• Ability to review information/documentation and draw conclusions, observe trends.

• basic knowledge of Microsoft Office package.

• Ability to communicate professionally through effective verbal and written skills.

• Client experience focused, attitude to provide excellent client service

• Strong attention to details.

• Strong organizational and time management skills.

• Skills in priority management and ability to handle multiple tasks/requests at the same time.

• Ability to work in a global team environment.

• Ability to diligently work in a deadline-driven environment.

What We Offer:

• Private medical care for you and your family.

• Life Insurance.

• Hybrid Working Opportunities.

• 2 additional days added to your holiday calendar for Culture Celebration and Community Service.

• Various additional benefits including professional training and qualification support.

• Subsidised cafeteria.

• Contracts for an indefinite period of time with no probation period.

Some of your key responsibilities include:  

• Resolution of clients’ direct and indirect inquiries related to Corporate Actions department processing.

• Performing comprehensive research of information available on the market.

• Investigation of discrepancies, drawing conclusions on root cause.

• Daily collaboration with internal and external parties.

• Continuous knowledge development.

• Assisting in training of less experienced team members.

• Process improvements suggestions.

• Assisting in review of workflows and procedures.

• End-of-day reconciliation tie out.