Deliver your operations activities perfectly so that you leave no dollar on the

table and you create high levels of customer and frontline staff satisfaction.

A key member of the UK operations team. Working closely with road transport hauliers, sales, and technical staff. Deliver best-in-class business and customer service.

Solve day-to-day operational challenges with an HSSE and customer-centric mindset, ensuring business needs are met in full and in a timely manner the first time and every time.

Create additional value by continuously reviewing your job to identify and unlock customer experience and margin improvement opportunities.

Principal Accountabilities:

• Intraday control of order capture systems and confirm orders are correctly created - troubleshoot.
• Balance orders and goods issues and stocks daily – weekly – and monthly.
• Manage Temporary Delivery ticket resolution.
• Manage sales credits and debts as required.
• Work closely with the Customer Service Team to support UK customers.
• Customer invoice accuracy.
• Special Materials Inventory management and re-order.
• Support road transport service providers with problem-solving.
• Ad Hoc support to UK commercial and technical teams.
• Purchasing part - PO creation, vendor invoice management.
• Import/ Export documentation completion.

Job Knowledge, Skills & Experience:

• C1 English Language skills.
• Broad SAP experience and or similar ERP systems experience.
• Customer-facing skills - willing to go the extra mile to deliver satisfaction.
• Road logistics and/or sales order processing.
• Supply chain management - Inventory, resupply, and stock accounting.
• Continuous Improvement and complex technical problem solving
• Accuracy and attention to detail.