Channel Operations Manager with Spanish

What will you do:

• Provides quality, accurate, reasonable and on-time service, ensures due dates and deadlines are met

• Monitors order management process and looks for potential improvements

• Establishes and builds relationships with customers and internal Sales team

• Manages regular collaboration calls and business reviews providing update on operational performance

• Works with Inventory Management and Planning team to ensure optimal allocation of supply

• Proactively escalates issues to the responsible stakeholders

• Delivers trainings on tools and processes to customer

• Ensures flawless execution of launch activities

• Provides data driven inputs to process stakeholders

What do we expect from you?

• Fluent in English and Spanish

• MS Office skills: Excel at minimum intermediate level, Power Point

• Experience in Customer Service or Supply Chain area

• Ability to work analytically in a problem-solving environment

• Flexibility and availability to work under pressure

• Excellent communication (written and oral) and interpersonal skills.