Purpose and accountabilities:

• Timely and accurate processing (RTP)– take ownership and initiative until transaction is successfully and accurately processed. Ensure that all inputs are correct prior to completion or posting of invoices to avoid re-work
• Investigate queries raised by stakeholders
• Exercise diligence in reviewing and unblocking invoices
• Ensure delivery within agreed global and local performance metrics
• Identify opportunities for process improvements in assigned and related tasks.
• Input information into systems, maintain and update account records
• Communicate with internal and external customer in an effective and efficient manner
• Maintain and implement agreed self-development plan
• Ensure that all relevant Shell and SSSC standards and guidelines are met
• Compliance to SOX rules and guidelines
• Carry out other assignments assigned by the supervisors
• Support projects and implementations, cooperate across departments to achieve agreed goals

Dimensions:

Processing of PO invoices spanning different operating units and several ERPs including GSAP & SAP Chemicals and cooperation with stakeholders from European and Middle East countries.

• Experience in a similar role is preferred but not required
• Possess basic Financial Accounting knowledge
• Experience of customer relations management
• Good English communication skills
• Communicative in Turkish (B2/C1)
• Good in problem solving and has critical thinking skills
• Ability to work under tight deadlines
• Very good communication skills
• Fast and accurate data input skills
• Attention to details
• Customer focus
• Ability to work autonomously while keeping other team members informed as appropriate
• Ability to work under pressure and time constraints
• Ability to recognize issues, attempt resolution and escalate problems if unable to resolve