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Credit & Collections Team Leader

Kierownik/Manager

Pełny etat

angielski

Duża firma

Umowa o pracę

Specjalizacje oferty
Księgowość / FinanseBPO/SSCAnaliza

We’re JTI, Japan Tobacco International and we believe in freedom. We think that the possibilities are limitless when you’re free to choose. And we’ve spent the last 20 years innovating, creating new and better products for our consumers to choose from.

But our business, isn’t just business. Our business is our people. Their talent. Their potential. We believe when they’re free to be themselves, grow, travel and develop, amazing things can happen for our business. That’s why our employees, from around the world, choose to be a part of JTI and why 9 out of 10 would recommend us to a friend.

So when you’re ready to choose a career you’ll love, in a company you’ll love, feel free to #join the idea!

Credit & Collections Team Leader
Location: Warszawa,
Nr ref: 88098

As Credit & Collections Team Leader you will be reporting to AR & CM Manager in the GBS O2C team based in Poland. As a candidate you should have experience in Team Management and be Subject Matter Expert for O2C Finance

As Credit & Collections Team Leader you will be responsible for:

  • Team management
  • Continuous improvement and process standardisation
  • JSOX controls and compliance
  • Maintain a high level of service with all business partners

Our offer includes:

  • Competitive pay and attractive annual bonus
  • Creating new business structures for Global Business Center Complex environment of working with multiple stakeholders
  • On-going development opportunities in multinational environment, wide variety of projects, ambitious goals and independence in achieving them. Promoting from within culture
  • Freedom with responsibility (we trust your competencies, ability to manage your time and your scope of work)
  • Lot of flexibility in terms of work arrangements (work from office or from home)
  • Private medical care (various options to choose) and life insurance
  • Employee pension and savings programs
  • JTI Family Leave Benefit – including extended paid paternity leave and fully paid maternity leave
  • Multisport card, foreign languages classes
  • Wide variety of trainings, webinars and professional courses on our e-learning platforms, including sponsored certification programs (for employees fulfilling the admission criteria)
  • Modern office with traditions (Art Norblin Factory) in convenient location, equipped with a library, mindfulness zone, spacious kitchen, garden terrace, massage chairs and underground bicycle parking
  • Working in a diverse and inclusive organization of 33 different nationalities

Main responsibilities:

  • Supervise the team to deliver high quality service to our Clients
  • Support Manager in Team Management (e.g. regular meetings, development plan, performance discussions and appraisals, career planning, setting goals)
  • Support Manager with setting up KPI and SLA based on business needs and ensure fulfilment
  • Drive Continuous improvement process (e.g. standardization initiatives, productivity improvements, best practices)
  • Coordinates processes of modification/automation and testing (e.g. SAP, bank platforms, other tools)
  • Accountable for full compliance with all company accounting policies & internal control

Our requirements:

  • Minimum 3 years' experience in team management (8+ employees) in multi-country environment
  • Higher education degree in Finance is required
  • Shared Service Operations or BPO environment preffered 
  • Experience in cash collection and risk management
  • Certification in International Credit Management and Certification of Trade FInance instrument will be a plus
  • Excellent English - both written and spoken (additional language will be an asset)
  • Good understanding of IT systems in general (familiar with SAP is an advantage)
  • Excellent interpersonal and communication skills
  • Ability to maintain a professional manner and positive (can do) attitude at all times
  • People management and development skills
  • Self-directed, well organized and effective team member able to work with minimal supervision in a fast paced environment managing multiple priorities
  • Determination in pursuit of the set goals
  • Strong analytical skills
  • Attention to detail and accuracy
  • Ability to communicate across organization and stakeholders
  • Analyse and solve problems quickly and thoroughly

If you decide to participate in this recruitment, the administrator of your data will be JTI GBS Poland sp. z o.o. with headquarters in Warsaw. Your data will be processed only to support the recruitment process in which you participate. Detailed information on the processing of your data here.

JTI GBS POLAND sp. z o.o.

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