Trwa ładowanie. Prosimy o chwilę cierpliwości.
Przeglądana oferta pracy jest nieaktualna
Shell Business Operations
Data aktualizacji: 2023-06-08
Kraków, małopolskie
BPO/SSC, Obsługa klienta, Logistyka
angielski, niemiecki
Data aktualizacji: 2023-06-08
Shell Business Operations
Junior Logistics Coordinator with German

Oferta pracy jest nieaktualna

Pracodawca zakończył rekrutację na to ogłoszenie

Junior Logistics Coordinator

Junior Logistics Coordinator

with German

with German


Early Careers

Work Location
Experience level
Work Location:


Experience level:

Early Careers

Shell in Krakow

Our people are essential to the successful delivery of the Shell strategy and to sustaining business performance over the long term. Performing competitively in the evolving energy landscape requires competent and empowered people working safely together across Shell.
We believe that diverse teams led by inclusive leaders deliver better safety and business performance.
5000+ employees 63 nationalities 20 languages

Shell Global

Shell is an international energy company with expertise in the exploration, production, refining and marketing of oil and natural gas, and the manufacturing and marketing of chemicals global energy company.
Around 84,000 employees across more than 70 countries work together to power progress through more and cleaner energy solutions. We use advanced technologies and take an innovative approach to help build a sustainable energy future. We are working to advance disability & enablement, gender balance, culture/ethnicity and LGBT+ inclusion within Shell and the communities where we work.

Your responsibilities

Job Purpose:

  • To coordinate deliveries of fuel in road tankers; liaise with drivers, hauliers, customers and planning teams to execute and amend loading plans, process customer enquiries and urgent orders.

Principal Accountabilities:

  • Act as a primary contact point for the hauliers to advise truck drivers of necessary changes to plan
  • Manage changes and adjustments to the loading plan, i.e. process changes in SAP: product left on board, plant/depot change, load quantity changes, compartment changes, trip sequence change, vehicle change, orders scheduled not delivered
  • Receive, create and process urgent orders for a timely and accurate delivery
  • Handle customer enquiries to change/amend orders
  • Investigate and resolve customer complaints
  • Ensure documentation and filing is accurate, up to date and accessible

Special Challenges:

  • Shift working pattern: Continuously rotating shift system to provide 24-hour support in 3 x 8 hr shifts
  • Respond to emergency issues arising from delivery/system constraints

Our requirements

Qualification required:

  • University degree or Undergraduates welcome (alternatively secondary education with equivalent of 1-3 years experience in logistics)  
  • Strong written and verbal communication skills – fluency or B2 in German and min. B1 in English
  • Good working knowledge of MS Office applications
  • Problem solving and proactive attitude
  • Strong team player
  • Excellent time management skills & planning capabilities


  • Previous Logistics /Distribution /Customer Service experience
  • Road Delivery Operations planning and execution experience
  • Knowledge of SAP or transport planning systems
  • Familiarity with ADR, driver’s hours regulations


  • remote work opportunities
  • flexible working time
  • corporate products and services at discounted prices
  • christmas gifts
  • private medical care
  • life insurance
  • charity initiatives
  • employee referral programme
  • parking space for employees
  • electric car charger
  • leisure zone
  • fruits
  • integrations events
  • sharing the costs of sports activities
  • sharing the costs of foreign language classes
  • sharing the costs of tickets to the movies, theater

Recruitment stages

1. Find a perfect career opportunity and apply
2. Be invited to the process via call with recruiter
3. Nail your job interview (assessment center)
4. Get an offer and start your adventure with Shell