Trwa ładowanie. Prosimy o chwilę cierpliwości.
Accenture
Data aktualizacji: 2024-04-25
Warszawa, mazowieckie
BPO/SSC, Obsługa klienta, Sprzedaż
angielski, niemiecki
Data aktualizacji: 2024-04-25 Aplikuj
REKRUTACJA ZDALNA

Cloud Solutions Customer Success Representative Associate

Cloud Solutions Customer Success Representative Associate

with German

with German


Key Essentials:  

  • Assist clients in post-sale onboarding, product utilization, and pursue contract renewal/expansion opportunities 
  • Collaborate to drive change management, share solution implementation best practices, and address customer issues to ensure successful transformation 
  • Gain an in-depth understanding of partners’ business goals in their respective markets, offering educated insights to help them to succeed 
  • Act as the dedicated subject matter expert, demonstrate knowledge of product portfolio for client utilization 
  • Partner with client to understand their strategic and tactical goals to produce new pipeline in existing accounts  

Basic Qualifications: 

  • Minimum of 1 year experience in sales or account management 
  • Language(s) Required: German - minimum level C1 required. 

Preferred Qualifications:   

  • Bachelor’s degree   
  • Utilisation of interpersonal skills to communicate and foster positive business relationships  
  • Deep understanding of customers concerns and the ability to troubleshoot as needed  
  • Experience working with CRM systems and ability to surface sales/process/technical insights from customer conversations 
What we can offer:
  • Inclusion&Diversity in practice in truly multinational enviroment
  • Eco-friendly office
  • Cooperation with globally recognized Clients and access to the latest technology solutions
  • Online and classroom trainings to master your skills
  • Onboarding program and dedicated Buddy
  • Unique community with sport, volunteering activities and outings
  • Access to MyBenefit platform
  • Multisport and lunch card
  • Private medical care and life insurance
  • Referral program with bonuses for referring new employees
  • Modern office in the city center of Warsaw
  • Chill room, game room, library and coffee-breaks at terrace
ABOUT US:
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 743,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

If you are interested, please send your CV in English by clicking "Aplikuj teraz" button
When applying please enclose the below statement:

"I hereby consent to the processing of my personal data by Accenture sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of May 10, 2018 on the Protection of Personal Data (Journal of Laws of 2018, item 1000) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture . At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.