BPO IT & Operations Specialist ( Internal Communication Specialist)

Your Responsibilities

• Support global initiatives related to AI, process automation, and application development.
• Collaborate with business and IT teams to identify and implement process improvements.
• Prepare and deliver internal communications related to projects, new solutions, and process changes.
• Create communication, presentation, training, and informational materials.
• Coordinate trainings and workshops with trainers, experts, and participants.
• Support project documentation and knowledge-sharing activities.

What We’re Looking For

• 2+ years of experience in internal communication, process optimization, project coordination, business operations, or a similar role.
• Excellent written and verbal English communication skills. German is an advantage.
• Experience creating communication and training materials.
• Strong organizational and coordination skills.
• Experience working with international and cross-functional teams.
• Understanding of business processes and process improvement.
• Interest in IT, AI, automation, and digital transformation.
• Ability to translate complex topics into clear and engaging communication.
• Proficiency in Microsoft Office, especially PowerPoint, Word, and Excel.
• Proactive, collaborative, and solution-oriented approach.

What We Offer

• Hybrid work, flexible hours, and a choice of employment contract or B2B.
• International projects and opportunities for professional development.
• Access to training in soft skills, business topics, and English/German.
• Private healthcare, group insurance, MultiSport/cafeteria benefits, and a lunch card.
• Opportunities to participate in company sports, charity initiatives, and social events.
• The chance to work with innovative technologies and global teams and make a real impact on how new solutions are adopted across the organization.