Business Continuity Manager

Join the game-changers:

The Global Business Continuity Manager will be responsible for the management of IG Groups’ Business Continuity (BCP) and Disaster Recovery (DR) management programs by maintaining an effective BCP framework and the underpinning processes that support it.

Who we are:

Hello, we’re IG Group. No, not Instagram – though we're a pretty big deal ourselves. We’re a global, FTSE 250-listed company made up of a collection of progressive fintech brands in the world of online trading and investing. The best part? We’ve snapped up many awards for our top-class platforms, forward-thinking products, and incredible employee experiences. We believe in financial freedom. And our purpose is to help ambitious people achieve it. Around 400,000 people use our groundbreaking technology and forward-thinking platforms to trade the financial products they know and love. Did we mention we have offices in 18 countries? Yes, when you join IG Group, you'll have the chance to work across multiple brands, with people all over the world. Join us for an exciting future and let’s innovate together!

Your Role in The Team:

You will be involved in all forms of Business Continuity and Disaster Recovery including a program of testing and exercising, training and awareness and management of incidents.

As the heart and soul of IG Business Continuity, you will be expected to collaborate and engage with the Senior Stakeholders around the world representing all IG Group Entities and 3rd parties. You and your team will educate stakeholders on the importance of effective business continuity and ensure the continuance of effective BCP processes through proper accountability and ownership.

The jobholder will be expected to drive process improvements and other change initiatives related to Business Continuity.

You will work closely with IG Group Entity to ensure localized BCP plans, and DR strategies are effective and comply with the IG Group BCP Framework, Policy and relevant applicable external regulations and organizational priorities. This would also include developing effective risk management procedures, continuity scenarios and contingency plans for systems and networks to maintain operations during downtime and or major disasters.

Based on the above, it is vital that this person can establish strong and effective relationships across the business, whilst maintaining a sense of accountability, professional challenge and order. Doing this right will provide stakeholders a proper sense of assurance in their BCP and DR practices.

What you’ll do:

• Own, develop, and maintain the IG Group Business Continuity Framework, and ensure the efficient delivery of the subordinate points.
• Own, maintain, and improve the Business Continuity Framework for the group.
• Work with regional business teams to conduct business impact and risk assessments, identify critical services, define recovery objectives, and map critical dependencies.
• Coordinate the ownership, review and testing of BCP and DR plans for critical services to ensure plans remain valid and fit for purpose and in accordance with standards.
• Review DR testing against agreed RPO / RTO and ensure issues and actions are managed.
• Promote global awareness of BCP, standards, plans, processes, and arrangements and develop an IG Group BCP awareness programme that ensures relevant staff receive the messages required.
• Maintain a schedule of work for year and produce monthly KPIs to track the status.
• Build and maintain an effective relationship with business groups as well as Audit, Risk and Compliance.
• Chair BCM Steering Committee.
• Ensure business continuity risks are understood and managed.
• Manage the emergency communication system and ensure that all relevant group staff are appropriately covered by this system.
• Conduct regular tests.
• Line management of small business continuity team.

Who we’re looking for:

You’re curious about things like the client experience, the rapid developments in tech, and the complex world of fintech regulation. You’re also a confident, creative thinker with a knack for innovating. We know that you know every problem has a solution. Here, you can try new ideas, and lead the way in creating inspiring experiences for our clients and everyone around you. We don’t fit the corporate stereotype. If you want to work for a traditional, suit-and-tie corporate that just gives you a pay cheque at the end of the month, we might not be for you. But, if you have that IG Group energy and you can stand behind what we believe in, let’s raise the bar together

What you’ll need for this role:

• Will demonstrate excellent analytical, research skills, combined with the ability to formulate solution options to challenges faced.
• Will possess an expert understanding of business continuity and disaster recovery and a good level understanding across technology and operations in general.
• Must be a self-starter with minimal guidance.
• Will be able to engage and build strong working relationships with a variety of IG stakeholders in an international environment.
• Must be fluent in English and have worked with a variety of global teams. Fluency in other languages will be an advantage.
• Must be able to work calmly in high pressurized situations. 
• Will have a strong experience in implementing BCP and DR Frameworks and supporting structures (within financial sector ideally but not essential).
• Will have a strong understanding of BCP and DR regulations.
• Will have an experience in establishing and maintain BCP and DR across global businesses/teams.
• Will be experienced in delivering BCP education and awareness.
• Will understand BCP threats and risk assessments.
• Will be experienced in managing relevant BCP planning and DR testing Qualifications.
• Will be trained/qualified at MBCI (Member of the Business Continuity Institute) level or equivalent Skills.
• Will have strong personal organizational skills; ability to manage and prioritize tasks.
• Will have strong analytical and investigation skills.
• Must be able to work effectively with auditors/regulators and variety of business stakeholders.
• Will have strong interpersonal skills and presentation skills.

How you’ll grow:

When you join IG Group, we want you to have more than a job – we want you to have a career. And you can. If you spot an opportunity, we want you to chase it. Stretch yourself, challenge your self-beliefs and go for the things you dream of. With internal and external learning opportunities, and the tools to help you skyrocket to success, we’ll support you all the way.

And these opportunities truly are endless because we have some bold targets. We plan to expand our global presence, increase revenue growth, and ultimately deliver the world’s best trading experience. We’d love to have you along for the ride.

The perks:

It really is more than a job. We’ll recognise your talent and make sure that you can still have a life – at work, and outside of it. Networks, committees, awards, sports and social clubs, mentorships, volunteering opportunities, extra time off… the list goes on:

• Flexible working hours & hybrid working 
• Home office equipment reimbursement  
• Two types of financial bonuses during the year (Christmas and Annual)
• Private medical cover for you and your family/partner (Medicover)
• Multikafeteria system (you can choose a multisport card, vouchers, etc.) 
• Life insurance (Generali) 
• Employee-led LGBTQ+, Women’s, Black, and Parents & Carers networks with an annual budget for organizing events & projects that foster an open, diverse, and inclusive culture  
• Career-focused technical and leadership training in-class and online, incl. unlimited access to LinkedIn Learning platform
• Well-being events as well as Employee Assistance Programme
• Summer picnic, New Year party and other social events  
• 3 additional days off a year - 1 to celebrate your Birthday and 2 for voluntary work 😊

Where you’ll work:

As part of our hybrid working environment, you’ll split your time between home and the office. In this way, you’ll be able to enjoy a better work-life balance and always bring your best self to your role. At the office, you’ll have access to everything you’d expect from a world-class employer, such as a modern working environment, agile spaces, private quiet rooms and breakout areas. Plus, all our offices are located in iconic city centres, close to everything you might need for a rewarding working experience.