Team Leader RtR

Main responsibilities:

• Manage RtR operations for assigned team on a day-to-day basis to meet the decided objectives, targets and metrics,
• Coordinate daily work of the team, taking into consideration Customers’ working calendars,
• Delegate the targets to the team members through regular communication and performance reviews,
• Provide operational support to team members; act as subject matter expert if needed,
• Review monthly Balance Sheet Reconciliations for the entities being in the scope, support month end closing procedures,
• Ensure the figures reported in the financial statements to the Group are accurate,
• Being responsible for implementation and follow up on Internal Control procedures for RtR process according to PWC and Group IC recommendations,
• Ensure delivery according to customer and process requirements (SLA),
• Conduct monthly performance review meetings with Internal Client, ensure high level of accountancy service,
• Handle customer communication and escalations,
• Monitor, interpret and report key performance indicators,
• Initiate and drive local and global processes improvement initiatives.

Requirements:

• Advanced knowledge of Microsoft Office (especially Excel),
• Knowledge of ERP accounting systems such as SAP and/or Oracle will be an asset
• Fluent English (written and oral) required,
• Relevant experience in a Shared Services or similar environment, preferably on Team Leader or Team Coordinator position,
• Proficiency in RtR accounting field, certification in Accounting (ACCA, Chief Accountant) will be an asset,
• Excellent communication skills, ability to maintain professional business contacts,
• Very good Customer Service skills and strong customer driven focus,
• Leadership skills,
• Pro-active, improvements driver, problem solver,
• Detail-oriented, well organized, flexible and open to changes,
• Ability to work under pressure and toward deadlines.
• Flexible working hours: coordinating work of a team consisting of two shifts- the team will need to provide service for Customer according to East Coast US time, second shift operates 14:00-22:00 (4 days per month).