Trwa ładowanie. Prosimy o chwilę cierpliwości.
Przeglądana oferta pracy jest nieaktualna
Data aktualizacji: 2024-05-26
Kraków, małopolskie
BPO/SSC, Analiza, Obsługa klienta
angielski, portugalski
Data aktualizacji: 2024-05-26

Oferta pracy jest nieaktualna

Pracodawca zakończył rekrutację na to ogłoszenie

Content Moderator (Junior Data Reviewer)

Content Moderator (Junior Data Reviewer)

with English and Portuguese

with English and Portuguese

What will you do? 

  • Review, classify and/or remove content according to client guidelines, using specific tools and channels 
  • Understand and remain updated on changing client policies and guidelines 
  • Investigate, resolve, and relay complex content issues to the broader Trust and Safety team 
  • Serve as an advocate for the user community 
  • Participate in process improvement initiatives that improve quality and efficiency of work 
  • Participate in continuous training programs and workgroup discussions for optimal development in the role 
  • Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe 

Basic Qualifications/Skills Needed 

  • Strong coping, emotional resilience, and stress-management skills 
  • Excellent comprehension, communication, English, and Portuguese skills 
  • Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies 
  • Strong attention to detail 
  • Comfort synthesizing and analyzing information from multiple streams 
  • Strong critical thinking and decision-making skills 
  • Deep familiarity and passion for the internet, internet platforms, and internet culture 
  • High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported​ 
  • Ability to work well individually and as part of a team 
  • Flexibility in meeting changing business needs in a fast-paced environment 
  • Commitment to quality, efficiency, and effectiveness 
  • Previous business process outsourcing, customer service, or content moderation experience is a plus 
  • Willingness to work from Monday to Friday on a regular schedule
  • Willingness to work from office (Kraków)
What we can offer:
  • Inclusion&Diversity in practice in truly multinational enviroment
  • Eco-friendly office
  • Cooperation with globally recognized Clients and access to the latest technology solutions
  • Online and classroom trainings to master your skills
  • Onboarding program and dedicated Buddy
  • Unique community with sport, volunteering activities and outings
  • Access to MyBenefit platform
  • Multisport and lunch card
  • Private medical care and life insurance
  • Referral program with bonuses for referring new employees
  • Modern office in the city center of Warsaw
  • Chill room, game room, library and coffee-breaks at terrace
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology, Industry X and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 738,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at

Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

If you are interested, please send your CV in English by clicking "Aplikuj teraz" button
When applying please enclose the below statement:

"I hereby consent to the processing of my personal data by Accenture sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of May 10, 2018 on the Protection of Personal Data (Journal of Laws of 2018, item 1000) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture . At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.