At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

This position reports to

P2P Center of Excellence Lead

Your role and responsibilities as a P2P Capability Lead

Paid on Time Focus Team task force, you will be working in the Business Services (BS) organization, in the largest center located in Krakow. Manage people, process & systems effectively, interacting closely with Divisions, adhering to service levels in a qualitative manner. Process expertise, proactive communication & a root cause, remedials approach to KPIs are factors giving a purpose to the role.

The work model for the role is: hybrid 

This role is contributing to the {insert product group/business area/division/function} in {insert region}. Main stakeholders are {insert main stakeholder groups if available}.

You will be mainly accountable for:

• Leading a P2P Paid On Time Focus Team
• Fully managing human resource planning, selection, development, coaching, periodic performance review of team members and creating learning atmosphere among team members
• Hands on with KPIs, well oriented to root cause & remedials to fulfil KPIs, ability to drive quality in the area of work
• Evolving as a trusted service delivery team in COE, fulfilling business needs.
• Seeking opportunities in collaboration with Finance IS to use affordable technology to improve the effectiveness of the task (e.g. Celonis action flow, automated mailing tool)
• Deep diving into root causes collected via process mining or SNOW data analytics
• Collaborating with business and/or supplier to improve the process and aligning with the Global Hub
• Using (and propose if needed) supporting performance indicators (PIs) that helps to the right focus on improvements measures.
• Using the right level of escalations if local issues are ignored, first locally and then globally
• Being the escalation point for POT Focus Teams, that have close interactions with Divisions and implement a mechanism to receive & action feedback from Divisions & Vendors

Qualifications for the role:

• You are highly skilled in operational P2P processes and enjoy working with technological platforms such as SAP, Readsoft, Basware, and have exposure to CFIN process flows.
• You have 6 to 8 years of experience in operational P2P, including at least 2 years in a managerial role.
• Possess an enhanced knowledge of SAP, Readsoft, Basware, and other relevant platforms.
• You are passionate about identifying and solving issues collaboratively and have excellent communication, team handling, and delegation skills.
• Degree in Finance, Economics, or equivalent work experience.
• You are at ease communicating in English.
• You are innovative around stakeholder management with a collaborative and conflict-resolving approach.
• Ability to prioritize, multi-task, handle different initiatives concurrently, create a learning atmosphere among team members, and leverage networks within the organization.