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Collections Support Processor with Czech

Rekrutacja zdalna
Warszawa

Accenture

Specjalista

Pełny etat

Praca hybrydowa

angielski, czeski

Duża firma

Umowa o pracę


Collections Support Processor

Collections Support Processor

with Czech

with Czech


Job Description

  • you will handle B2B relations with the customers of our client
  • you will be responsible for optimizing of working capital providing real time visibility and end to end management of revenue and cash flow and streamlining billing processes
  • your role will include collecting due receivables from portfolio of customers with higher difficulty, negotiating and building long term business relationships with customers, customer account maintenance activities, eg write offs, reconciliation, discount application, phone and email contact with customers, with focus on phone communication
  • you will be a part of the team that over looks the entire processes that starts from customers inquiry sales order to delivery and invoicing
  • you will focus on solving queries related to cash applications and coordination with the customers
  • you will be cooperating closely with other teams in order to resolve customer issues, customer service, sales, finance managers

Qualifications

  • Bachelor s Degree
  • English and Czech C1 level minimum
  • Minimum one year experience in Cash Collection process 
  • Demonstrated ability to work independently and manage complex cases
  • Excellent communication and interpersonal skills (written and oral) 
  • Experience in customer service or order to cash department 

ABOUT US:
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 743,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

If you are interested, please send your CV in English by clicking "Aplikuj teraz" button
When applying please enclose the below statement:

"I hereby consent to the processing of my personal data by Accenture sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of May 10, 2018 on the Protection of Personal Data (Journal of Laws of 2018, item 1000) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture . At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.