ServiceNow Business Analyst / Process Consultant (CMDB, ITAM, ITOM)

Our requirements

• Strong functional expertise in ServiceNow ITSM configuration and operations (forms, workflows/flows, catalog, SLAs, reporting basics).
• Ability to translate process requirements into platform functionality and explain constraints/trade-offs.
• Experience working with regulated control environments (auditability, access controls, traceability).
• Nice-to-have: understanding of CMDB touchpoints within ITSM (CI usage in incidents/changes) and integration basics (Import Sets/APIs).
• Excellent written and oral communication skills in English
• Willingness to work in Saudi Arabia for a period of 4 months

We offer

• Work in an interdisciplinary and international environment
• Participation in interesting projects for local and foreign clients in the field of IT consulting
• Favourable conditions for professional development participation in specialized trainings
• Access to new technologies
• Gain and develop unique industry skills valued in the market
• Work in a harmonious team, among high-class professionals
• The opportunity to grow in a friendly and self-motivated team
• Attractive remuneration

Get to know the team better

KPMG ServiceNow Practice provides professional services for most demanding projects in Poland, Europe and globally.

Now we are seeking a ServiceNow ITSM Functional Consultant to support Business Analysts and process teams by providing practical platform knowledge across core ITSM modules.