O2C Technology and Business Process Automation Manager

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

YOUR TASKS

• Facilitate requirements gathering and conduct design workshops if needed.
• Produce detailed documentation of business requirements.
• Coordinate and manage the execution of user acceptance test (UAT) plans.
• Work with various functions and end users to identify, document, and communicate standard business processes/requirements.
• Conduct regular deep dives, gap analysis, and provide recommendations.
• Support other Capgemini teams in defining optimal and cost-effective IT solutions for identified business opportunities.
• Lead meetings with stakeholders, workshops, training, and testing activities.
• Proactively research and self-learn new platforms.

YOUR PROFILE

• Strong professional experience and knowledge in the Credit to Cash area and/or in process automation, transformation, and tools implementations (at least 9 years).
• Experience and knowledge in ERP tools.
• Experience and knowledge in Credit to Cash tools (High Radius or Serrala is a must; other tools: Blackline, WebCollect, YayPay – strong asset).
• Good documentation skills and great attention to detail.
• Experience in creating training documentation and leading training sessions.
• Advanced proficiency in MS Word, PowerPoint, Excel, and Outlook.
• Excellent written and oral communication skills, including the ability to communicate across business areas – English at least C1 level.
• Ability to prioritize and work well in an ambiguous environment.
• Business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users, writing UAT scripts, and facilitating UAT sessions (knowledge of data feed and system integrations/connectivity such as API, SFTM server is a strong asset).
• Ability to work independently.

WHAT YOU’LL LOVE ABOUT WORKING HERE

• Practical benefits: company car, yearly financial bonus, private medical care with Medicover (additional packages like dental, senior care, oncology) on preferential terms, life insurance, and access to NAIS benefit platform.
• Hybrid working model that fits your life – after completing onboarding, combine work from a modern office with ergonomic work from home, supported by a home office package (including laptop, monitor, and chair).
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform, and free access to Education First, Pluralsight, TED Talks, Coursera, and Udemy Business materials and trainings.
• Award-winning development programs to support your career at every stage. Connected Manager – our leadership development program – has helped over 300 employees accelerate their growth.

GET TO KNOW US

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.
Do you want to get to know us better? Check our Instagram — @capgeminipl, visit our Facebook profile — Capgemini Polska, or find us on TikTok — @capgeminipl.

ABOUT CAPGEMINI

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast-evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering, and platforms.

Apply now! 

At Capgemini, we're proud to be a global leader in working with companies to transform and manage their business by harnessing the power of technology. We are guided every day by the purpose of unleashing human energy through technology for an inclusive and sustainable future.