Senior Data Engineer
Senior Data Engineer
Katowice
About the Team
We are building an innovative team responsible for analyzing ITIL process data and supporting business decision-making across Client Technology and beyond. Our mission is to transform data from ServiceNow and other IT sources into intelligent reports, predictions, and insights. The team will work with Microsoft Fabric, Power BI, and AI/ML tools to create modern analytical and predictive solutions.
Key Responsibilities
- Integrate and process data from ServiceNow and other IT sources into Azure / MS Fabric environment
- Design and maintain comprehensive dashboards in Power BI for IT and business stakeholders
- Develop predictive models and AI/ML analytics to optimize ITIL processes (e.g., incidents, problems, changes)
- Collaborate with IT and business teams to define reporting requirements and KPIs
- Ensure data quality, documentation, and compliance with data governance policies
- Monitor ETL/ELT processes and automate data pipelines in MS Fabric
- Explore new data sources and analytical technologies supporting IT and business processes
- Work following Scrum, DevOps, and TDML/TDD/BDD methodologies, including test automation and deployment pipelines.
Required Skills & Experience
- Experience working with ServiceNow or other ITSM systems
- Knowledge of MS Fabric (lakehouse, pipelines)
- Strong Power BI skills – data modeling, DAX, interactive dashboard creation
- Experience with Edit Tabulator, DAX Studio, XMLA, and APIs
- Basic knowledge of ML/AI – data preparation, predictive model development
- Proficiency in SQL and handling large datasets
- Experience working in Scrum, DevOps, TDML/TDD/BDD methodologies
- Ability to document data processes and maintain clear documentation
- Strong communication skills and ability to work in an interdisciplinary team
Required certifications:
- Microsoft Fabric: DP-600, DP-700
- Power BI: PL-300
Nice to have
- Experience with Python/R for data analysis and ML
- Knowledge of ITIL processes (incident, problem, change, service request)
- Experience automating data pipelines and workflows
- Familiarity with Azure AI/ML tools (ML Studio, Synapse ML, Fabric AI)
What We Offer
- The opportunity to build dashboards that get used
- Chance to build advanced predictive and AI/ML models impacting the entire organization
- Access to cutting-edge Microsoft Fabric and Power BI tools
- Influence on IT processes and business decision-making at a global level
- Work in Agile/DevOps methodologies with a focus on automation and quality.
Benefits:
sharing the costs of sports activities
sharing the costs of foreign language classes
sharing the costs of professional training & courses
life insurance
remote work opportunities
flexible working
time
fruits
integration
events
corporate sports
team
mobile phone available for private use
charity initiatives
video games at work
family picnics
leisure zone
sharing the costs of tickets to the movies, theater
baby layette
christmas gifts
employee referral program
opportunity to obtain permits and licenses
and many more
Benefits:
- sharing the costs of sports activities
- sharing the costs of foreign language classes
- sharing the costs of professional training & courses
- life insurance
- remote work opportunities
- flexible working time
- fruits
- integration events
- corporate sports team
- mobile phone available for private use
- charity events
- video games at work
- leisure zone
- sharing the costs of tickets to the movies, theater
- baby layette
- christmas gifts
- employee referral program
- family picnics
About EY Poland
We are a global consulting firm - helping businesses, organizations and communities make the most of their potential. Our audit, consulting, legal, strategy, tax and transaction teams ask the non-obvious questions to find new answers to the complex challenges facing the world today.
We employ more than 390,000 exceptional people in over 150 countries around the world. In Poland there are over 7,000 of us, working in: Warsaw, Gdansk, Katowice, Krakow, Lodz, Poznan, Rzeszow and Wroclaw.
We create amazing things together every day. We have the people, the development path and the training to help you grow fast, gaining experience on successive projects.
We care about the environment - not just the business. As part of our plan, we have reduced our global greenhouse gas emissions by 40% from a 2019 baseline.
EY is an equal opportunity employer, we value and promote diversity in the knowledge and experience of our community. We operate the 'Level Up Without Barriers' program, which supports employees with disabilities to achieve their career ambitions and dreams.
EY provides all applicants with equal opportunities in the recruitment process, regardless of gender, age, race, religion, sexual orientation, national origin, disability or any other legally protected basis, in accordance with applicable law.
