What will you do:

• For one of the most recognizable online Search Engine we are currently looking for candidates to join the position in Risk and Compliance team.  What will you do:
• Performing identity verification documents check, and research on a range of customer types with different structures in all jurisdictions
• Reviewing publicly available sources for information pertaining to customer due diligence
• Maintaining delivery of a high quality service level to clients and ensuring any queries are dealt with in a professional manner and escalating where appropriate
• Investigating cultural EU nuances regarding documents provided by the customers 
• Promoting local customer-centric knowledge and experiences to create a superior customer experience for our high valued users

People Attributes:

• Flexible and quick learner, able to adapt to continuously evolving environment
• Ability to understand your current clients’ processes and guidelines
• Ability to research, perform account investigations, upsell, optimize, document, update and follow up on these issues and responses as they come up.
• Ability to multi-task and work under pressure
• Excellent communication skills: verbal, written, listening skills

Qualifications

What do we expect?

• Written and spoken fluency in German
• Italian, Dutch and Spanish would be additional asset
• Experience working AML or compliance would be an advantage
• Comfortable with a rapidly-changing environment
• Strong problem-solving skills

What can we offer:

• Full time employment contract and great salary
• Work for one of the most recognizable IT companies as a client.
• Unique office environment with catering for employees, drinks and game rooms.
• The ability to use your knowledge of foreign language on a daily basis at work (we serve our Clients in almost 30 foreign languages)
• Social benefit packages including: private medical care, Sodexo vouchers, Benefit sport club cards, life insuranc