Intern in Digital Marketing Operations Team
Marketing Operations is part of Accenture Operations. We are the team of digital marketing experts and we help our clients across industries to drive marketing-led growth while operating as one global team, leveraging latest technology trends and innovation. We optimize the digital presence of our clients across multiple domains of next generation content, digital marketing services, analytics, creativity, social media and search to activate, engage and create unique experience for their brands.
As an intern you will get to work with a variety of our staff, while working on real projects that will help us grow.
We will need your support in:
- Performing root cause analysis on customer issues leading to resolution (IoT area);
- Solve customer complaints as a priority within agree time;
- Initiate and coordinate communication with different interface partners on complex topics till final resolution;
- Prepare reports for the Client.
What do we expect from you?
- Being during the studies
- We seek talented employees who learn fast and crave learning new skills and aren't afraid to tackle multiple tasks;
- It is important that the candidate is attentive to details and proactive in their daily work
- Experience in working with Microsoft Office is a must, especially Excel and PowerPoint
- Very Good English (spoken and written) C1; Good German skills would be an aset
- Knowledge of AEM and Confluence would be an asset (not obligatory)