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Who we are looking for
The Head of Legal Applications Management will be responsible for growing an existing suite of applications in support of Legal department billing, contracting, and other processes. The core responsibilities include oversight of a small team responsible for end-to-end application delivery from design to production, user access provisioning, change control, and on-going maintenance. This is a hands-on role and while team management is a component, the right candidate will also be willing and able to independently execute.
Why this role is important to us
The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we need teams like yours to help navigate employees and the organization as a whole. In your role you will strive for cutting-edge solutions, that are straightforward and scalable. You will help us build resilience and execute day to day deliverables at our best.
Join us if making your mark in the financial services industry from day one is a challenge you are up for.
What you will be responsible for
As Head of Legal Applications Management you will
Oversee, document, and support requirements gathering, application building/design, user acceptance testing, production releases and end-user support of custom State Street workflows
Manage user acceptance testing and internal approvals in coordination with the vendor
Oversee, document, and support all State Street Production Release Schedules, Internal Documentation/Training Updates, and Release Management in coordination with the vendor
Manage budgets for new application development requiring internal IT or external support
Establish and execute procedures for change control including initiation, impact assessment, approval, user acceptance testing, and documentation of changes
Be familiar with all overlapping functionality across the suite of applications and oversee, document, and support changes to solutions with overlapping functionality
Handle on-going application maintenance and new feature rollouts in coordination with the vendor and State Street’s Information Technology department
Respond to end-user technical issues; troubleshoot and debug applications and escalate significant issues to the vendor, as necessary
Support the on-going maintenance and new feature rollouts in coordination with the vendor and State Street’s Information Technology department
Provide training/demos to end-users on application functionality
Generate metrics on vendor and application performance
Review, approve and provision access for new users
Perform an annual review to ensure existing user access remains appropriate
Oversee a team of 1-2 full-time employees
Oversee goal-setting and provide performance feedback and coaching
What we value
These skills will help you succeed in this role
Strong software architectural skills
Deep understanding of all stages of the software development lifecycle
Excellent understanding of modern web application technologies
Good knowledge and experience with data modeling and database development
Exceptional critical thinking and analytical skills, ability to approach problems with creative and innovative solutions
Strong verbal and written communication skills
Vendor management experience preferred
Experience with legal operations processes and supporting technologies preferred
Education & Preferred Qualifications
Bachelor’s degree in computer science required; advanced degrees preferred
10+ years of hands-on experience in software development and agile methodologies
Significant experience with programming concepts such as variables, variable scope, arrays, looping, persisting state, and calling functions with arguments; an expert in at least one programming language
Experience with the development process from definition through design, build, test, release, and maintenance
Experience with Software as a Service (SaaS), especially financial management, process management, and process automation software
Experience with data visualization and building interactive Tableau dashboards
Experience managing a team
What We Offer
Flexible working hours (subject to the existing business needs)
Interesting, non-repetitive process
Possibility to Work From Home (subject to existing business needs)
Employee savings plan
Premium life insurance package
VIP medical package
International operating environment
Soft skills trainings
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Discover more at StateStreet.com/careers
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