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Human Resources and Payroll Operations in MSO, PwC Poland is a rapidly expanding team. You can play an important role in supporting and transforming operations of our domestic and international Clients. We continuously enhance our operations by applying best practices, streamlining processes, and integrating cutting-edge technological solutions for our customers. Join us in shaping and transforming operations for our clients, as we delve into diverse projects and collaborate closely with international expert consulting and compliance teams to provide comprehensive Payroll and HR Administration services across various sectors in the region.
We are looking for:
Payroll Helpdesk Assistant
Your future role:
- Deliver high quality customer service in response to payroll helpdesk inquiries, ensuring accurate information and timely resolution of payroll questions and issues, including complex cases, for employees across multiple jurisdictions,
- Participate in projects, helping to identify, design, and execute activities aimed at continuous improvement within the helpdesk,
- Drive improvements in content by analyzing topics suitable for self-service routing, enhancing information in online tools, and ensuring the helpdesk guidebook is consistently updated,
- Coordinate and communicate effectively with PwC teams and clients as required,
- Uphold professional and technical standards, including adhering to the firm's code of conduct and independence requirements.
Apply if you have:
- A university degree,
- 1+ years of experience in Payroll Operations,
- Proficiency in English allowing for fluent communication both verbal and written,
- Experience in using Microsoft Office tools,
- Sense of ownership of assigned tasks,
- Analytical skills, attention to details, energetic and proactive approach to achieving goals, team working skills, good work organization.
By joining us you gain:
- Work flexibility - hybrid working model, flexible start of the day, workation, sabbatical leave,
- Development and upskilling - our full support during onboarding process, mentoring from experienced colleagues, training sessions, workshops, certification co/financed by PwC and conversations with native speaker,
- Wide medical and well-being program - a medical care package (incl. physiotherapy, discounts on dental care), coaching, mindfulness sessions, psychological support, education through dedicated webinars and workshops, financial and legal advice,
- Possibility to create your individual benefits package (a.o. lunch pass, insurance packages, concierge, veterinary package for a pet, massages) and access to a cafeteria - vouchers, discounts on IT equipment and car purchase,
- 3 paid hours for volunteering per month,
- Additional paid Birthday Day off,
- And when you start enjoying PwC as much as we do, you may recommend your friend to work with us.
Recruitment process:
- CV verification,
- HC screening phone call,
- Interview.
If you are interested in this position, please send us your CV in English.
If you have additional questions, please contact us: pl_mso_career@pwc.com
Please note that we do not collect resumes in our inbox.
PwC Advisory spółka z ograniczoną odpowiedzialnością sp.k. or another PwC entity which runs a recruitment process - list of entities: https://www.pwc.com/gx/en/about/office-locations/poland.html, with its registered seat in Warsaw (00-633), Polna 11 Street, („PwC” or “we”) will be the controller of your personal data submitted in your application for a job. Your personal data will be processed for the purpose of performing a recruitment process for the job offered. If you give us explicit consent, your personal data will be also processed for participation in further recruitment processes conducted by PwC and sending notifications about job offers in PwC or job related events organized or with the participation of PwC such as career fair. A full information about processing your personal data is available in our Privacy Policy.
