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Goldman Recruitment
Data aktualizacji: 2019-05-22
Wrocław, dolnośląskie
BPO/SSC, Obsługa klienta
Data aktualizacji: 2019-05-22 Aplikuj
Goldman Recruitment is a leading Polish consulting company specializing in recruitment using Search & Selection and Executive Search methods. Our ambition is to provide the highest level of service, ahead of the market and creating a new standard in the personal consulting industry.

www.goldmanrecruitment.pl

For our client, a global multinational professional services firm, we are looking for an Internal Business Advisor - a professional in a customer service area with financial experience, who will play a key role in advising and supporting internal client serving teams.


Customer Business Advisor (new SSC)
Customer Business Advisor (new SSC)
Work place: Wrocław
Ref. no 190239/5113

Responsibilities:
  • work with Finance teams to reach out to client-serving teams and assist on their financials,
  • prepare and facilitate training for client-serving teams on SAP and finance,
  • provide virtual support to our client-serving teams (phone or email),
  • team with clients to help in resolving their immediate questions,
  • educate and guide them through recommendations and training,
  • ensure that the needed responses are provided in a quick manner or escalated when essential,
  • share best practices and provide support to other team members across borders and service lines,
  • stay connected with the business and functional experts.
Requirements:
  • fluent English (C1),
  • graduate and/or professional certification in a business related subject matter (i.e. Accounting, Finance) or commensurate experience in an Accounting or Finance role is required to perform this position,
  • Customer Service experience, professional approach, demonstrating tact and diplomacy,
  • strong communication and partnering skills with people of all levels of the firm,
  • excellent listening and questioning skills,
  • problem-solving and analytical skills,
  • attention to details.
The offer:
  • attractive compensation,
  • opportunity to work globally as part of an international organization,
  • work in a dynamic, respectful, inclusive and friendly environment,
  • a unique organizational culture focused on collaboration and problem solving,
  • professional training and onboarding package.